Coronavirus Advice ---->
We have now set up a dedicated page for Coronavirus advice with useful links and information regarding the current pandemic. Any important practice information will still be posted onto the front page here but if you require any general information or advice then please click the link on the right of this screen.
Stay at Home Guidance
Please see the below link for the government's advice regarding staying at home during the Coronavirus pandemic.
We understand there has been misleading advice circulating regarding GP supply of "rescue packs" for asthma. This is incorrect and we ask that you order your medication in the normal way.
Practice Announcement 13/03/2020
As of 13/03/2020, physical access to the surgery will only be given if you have a pre-booked appointment and you do not have a recent cough, fever or are short of breath. The phone lines are open as normal. If you need an appointment, you need to phone the surgery first to be triaged by a clinician. If you need to order a repeat prescription, you can order via the on line service (if you are a current user), via the POD on 01952 580350, or via a local pharmacy of your choice. We strongly advise patients to order electronically/via their pharmacies if at all possible, to avoid coming to surgery with the risk of Coronavirus. Many thanks for your co-operation.
The NHS in Shropshire and Telford & Wrekin and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Information for the public is available at gov.uk/coronavirus
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.
Dawley Medical Practice
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Practice Announcement Re: Staff Changes
Please see the below letter from the Partners:
How our Appointment System Works
Routine pre-bookable appointments with the GP will be available 2 weeks in advance, i.e to book an appointment for Wednesday 15th May, you will need to phone on Wednesday 1st May. For Thursday 16th May, phone on Thursday 2nd May and so on.
There will, however, be no pre-bookable appointments with the GP on a Monday and Friday, these will be for emergency urgent care only.
Emergency urgent care appointments will be released daily at 8am.
Online appointments will be available for our Advanced Nurse Practitioner for her minor ailments clinic (up to 2 days in advance).
The practice offers evening appointments, for registered patients, on a Tuesday, these are pre-booked at reception and can be booked with one of the GPs for the Nurse Practitioner.
GP Extended Opening Hours Appointments
GP Practices across Telford & Wrekin, including Dawley Medical Practice, are participating in the delivery of the national extended hours service which allows patients to be able to see a local GP, nurse or other healthcare professional for extended hours pre-bookable appointments including in the evenings and at weekends. These appointments will be available at any GP practice in the Telford area (Subject to availability).
Extended Hours Hub
Monday to Friday 6:30pm - 8:00pm
Weekends and Bank Holidays 8:00am - 8:00pm
Contact number: 01952 661199
Partners in Care
Our mission is to strive for the highest possible standards of quality personal care in which you are treated with dignity, respect and in strict confidence. Principles of equality and non-discrimination, regardless of race, religion, beliefs, gender or sexual orientation, are very important to all of us.
We are forward thinking and have a proactive approach to preventative medicine. We are a well equipped practice and use the latest technology which enables us to offer a variety of in-house services. Our modern pleasant building offers both ample free parking and disabled access.
Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
Register for Patient Access
What is Patient Access?
With Patient Access, you can now access your GP services at home, work or on the move - wherever you can connect to the internet. What's more, because Patient Access is a 24 hour online service you can do this in your own time, day or night.
1. Order repeat prescriptions
2. Update your address and telephone numbers
3. View your medical record
4. Create a personal health record (iOS8 only)
Please use this link:-
Once you have done this you will need to attend the surgery with 2 forms of ID one will need to be a photo such as a passport. We will then be able to activate your account.
(Site updated 25/03/2020)