NHS England has published a document outlining what you can expect from your GP practice, as well as what you can do as a patient to get the most from the National Health Service.
All GP practices are required to include a link to this document on their website. It covers important topics such as:
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How to contact the practice
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What to do in an emergency
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Your right to choose which hospital or clinic you are referred to
You can access the document via the link below.
If you have any questions, please contact our reception team in the first instance. If they’re unable to help, they will refer you to the appropriate colleague or manager.
