Noticeboard

The Surgery will be Closed for the Easter Bank Holiday on Friday 29th March and Monday 1st April 2024 If you require assistance while we are closed you can contact NHS 111 or if you need Urgent Medical assistance, please contact 999. Our Telephone lines are open again from Tuesday 2nd April 2024 at 8am and Surgery door is open from 8.30am.

How to order your medication through the Prescription Ordering Direct (POD) Team.

The links below include details on how to order your medication through the POD team.  You can call them between 8am and 5pm Mon-Fri excluding bank holidays on 01952 580350 or, alternatively you can request via digital requests

Email: shropshire.pod@nhs.net

Webform: www.shroptelpod.nhs.uk

 

https://www.shropshiretelfordandwrekinccg.nhs.uk/your-health/local-services/prescription-ordering-service-pod-2/

POD Frequently Asked Questions (FAQs) - Shropshire, Telford and Wrekin CCG

 

PLEASE NOTE: WE DO NOT ACCEPT REPEAT PRESCRIPTION REQUESTS AT THE SURGERY.

The link above “POD Frequently Asked Questions” includes further information about POD


Repeat Prescriptions

Please note: Repeat Prescriptions take at least 48 working Hours to complete

medication7There are THREE ways to order a repeat prescription:

  1. Telephone "Prescription Ordering Direct": Ring  01952 580350 Monday to Friday between 8am and 6pm

  2. Online: Order online by visiting https://www.patientaccess.com/ (please note, this service is not available for patients under 16 years old. If you are accessing this for the first time, you will need to be registered with this service click here for details)

  3. NHS APP: - Order online https://www.nhs.uk/nhs-app/account/ 

In order to process the large amount of requests each day please note that 48 working hours notice is required for repeat prescription requests, so please do not wait until you have run out of your medication before you request it.

As such, Prescription times are as follows:

PUT IN (before 3pm)      PRESCRIPTION READY

Monday                             Thursday

Tuesday                             Friday

Wednesday                        Monday

Thursday                           Tuesday

Friday                                Wednesday

We do not take repeat prescriptions over the telephone.

Submitting a repeat prescription early

Repeat prescriptions can be ordered up to 7 days in advance. If you need to order a repeat prescription early, please give a reason i.e. going on holiday. Not doing so may delay your prescription or it may be rejected.


 
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